Effective Communicators Can Identify and Adapt To Different Behavourial Styles
What would it be like if you could work with anybody, even those difficult colleagues and clients who seem to be on a completely different wavelength from you? It would save so much time, effort and energy if you could reduce misunderstandings and friction.
You see, most people are not intentionally difficult, but just as men are from Mars and women are from Venus, different people live on different behavioural planets. And once you understand their language, you’ll be improving your communication and working relationships in no time.
- Introduction to the Behavioural Matrix and the characteristics of each quadrant
- Identifying your own quadrant and understanding your natural style of communication
- Learn how to communicate with people from other quadrants using their preferred communication style so that you understand each other better
|Trainer||:||Shaikh Shahnaz Karim|
|Time||:||9.00am – 5.00pm|
Contact Jon email@example.com or call 03-2095 2995/1995 (Jon) to customize it to your company as an in-house program.
Here are some commendations from our previous participants;
The trainer is knowledgable in the art of communication (master). – Siti Khairunnia, Senior HR Advisor, Petrofac
The trainer is very much involved with the session. He is good at his job and he knows what he does. Kudos to Shahnaz! – Stefanie Choong, Technical Assistant, Petrofac
I know myself & others better now. I appreciate the people around me and the importance of communication, not only in presentation, but relationship as well. – Syazwan Ruslan, Junior Engineer, Petrofac