A Shot of Communication Skills
What would it be like if you could work with anybody, even those difficult colleagues and clients who seem to be on a completely different wavelength from you? It would save so much time, effort and energy if you could reduce misunderstandings and friction.
You see most people are not intentionally difficult, but just as men are from Mars and women are from Venus, different people live on different behavioural planets. And once you understand their language, you’ll be improving your communication and working relationships in no time.
and learn how to communicate with people from other quadrants using their preferred communication style so that you understand each other better.
Who should attend | : | Young creatives and account executives with between 0-3 years experience. |
Trainer | : | Janet Lee |
Duration | : | 1 Day |
Time | : | 9.00am – 6.30pm |
Contact Jon jon@95percent.com.my or call 03-7932 3096 (Jon) to customize it to your company as an in-house program.
I understand how to communicate better, the behavioural matrix & my strength & weakness. I enjoyed all the practical part especially during role play to try to convince people in different character. – Phua Jay Quin, Account Executive, Baron Ad
I see the bigger picture of how communication works. Communication is very important for an event to become successful. The behavioural matrix that was shared/ practiced during the training session is an effective tool to help identify the traits of the co-worker that I’m working with. – Damien Choong Jun Wai, Account Executive, Havas Worldwide